Performance Pledge

We, the officials and employees of the KAPATAGAN WATER DISTRICT

Commit to:

S-erve the clients promptly, efficiently with utmost courtesy by authorized assigned personnel with proper identification and grooming, round the clock daily;

E-nsure strict compliance with service standards to frontline services as well as the internal office routines;

R-espond to your complaint and request the soonest possible time within a day

V-alue every client's comments, suggestions and needs especially to our concessionaires;

E-mpower the public through access to information on our services through KAPWD hotline no. 063-382-8071 or personal visit to our office located in Pueblos St., Poblacion, Kapatagan, Lanao del Norte.